Right of withdrawal

You can withdraw from your purchase within 14 days of receiving your order, without giving a reason. We then refund the full amount, including standard shipping, within 14 days of your notice.

Use the button below to send us your withdrawal notice. Please return the products within 14 days of your notice. Sealed care products that have been opened are excluded for hygiene reasons.

By confirming below you declare that you withdraw from your purchase agreement with Portrelle. We will confirm receipt by email.

You may also use the European model withdrawal form, which you can find in our refund policy. Read the refund policy